I got a call from Orient Blackswan 3 months before my internship date and was offered a general internship which meant I would be working under all departments. I have been a reader and book blogger since quite a few years now, and have been wanting to get into the publishing field. Getting a call for an internship was definitely one of the highlights of my year, and as I waited for November to arrive, there were several thoughts running through my mind. See, when you’re finally getting to do something you’re passionate about, there’s always two outcomes; you either realize this is what you’re meant to do or you’re hit by a gut wrenching feeling that your dream wasn’t really yours to begin with. I can safely say it was the former for me.
On my first day, I was handed a schedule which gave me an idea of the number of days I’d be working in each department. I think that kind of set the tone for me because it helped me mentally prepare myself. Now, I’m going to give you a detailed account of what I did in each department, and what I learnt from it. This is going to be a long post, so grab a cup of tea, relax and keep reading. (The department’s are mentioned in no particular order so whichever dept appeals to you the most just head on to it).
- DURATION: 1 DAY
When you’re about to start an internship you’ve been dreaming about, the nerves run high. Naturally, I was shitting bricks but at the same time had the energy of 50 toddlers combined (don’t ask me how I know this). My first day was spent understanding the workings of the Administration dept. They’re responsible for ensuring the smooth functioning of the organization whilst tending to individual needs. To be honest, I didn’t do much on this particular day except lounge around and read books. You thought I wouldn’t exploit the fact that I was surrounded by books 24/7?
- DURATION: 11 DAYS
Being a book editor has been a lifelong dream, and I had been dying (okay, exaggeration) to work under the Editorial department. It was everything I had imagined and a little bit more. I was lucky enough to be surrounded by extremely talented, kind and energetic people who made the entire experience worthwhile. I spent most of my days laughing with the editorial team (who by the way are amazing, haven’t I already mentioned it?), while at the same time learning a lot about the process of editing. I remember leaving the office at the stipulated time with the editorial team still working relentlessly. They would often work over time and still clock in the next day without being late.
When it comes to publishing houses who publish academic books such OBS, the editorial department is divided into schools, Higher Academics (HS) and Social Sciences (Fiction and non-fiction books for colleges and general reading).
Schools: While working under the ELT department, I was introduced to novel concepts in the field of publishing. From deciding the content of the children’s text books to putting text-appropriate illustrations, and making smart-books, there are a lot of factors that need to be considered. I think I started questioning my ability as a writer and reader, when I had to write summaries of poems for standard 6. It was a nightmare. I mean, I am not the kind who likes poems leave alone understand them and write a detailed explanation of why the clouds were black and not blue. But I really had no choice but to pen down everything I could decipher.
Since technology is being introduced in education, and in the classroom setup, school books are now accompanied by presentations on various topics. The idea here was to make picture galleries for each topic to enable better understanding for the students. I made a number of presentations, which was so damn hard because you have to get into the details of each chapter and find an illustration that’s not only appropriate but is also copy-righted. I think towards the end, I almost lost my mind. But it was something I had not anticipated, and it definitely gave an insight into the editing department.
Social Sciences (HA): On my first day with the social sciences department, I was handed an Editor’s manual along with Chicago Manual of Style and Judith Butcher’s Copy-editing Manual by my mentor. I was to read through the manuals, understand and comprehend how a manuscript is proofread, how it is copy-edited and the various stages of editing. Being able to study the techniques and processes involved in editing was a surreal moment. I was lucky to have a mentor whose insights about the publishing industry were invaluable to me. Not only did she constantly encourage me to improve myself, she also cleared a number of concepts I was confused about.
I was given a number of typed-pages to proofread and copy-edit. I also learnt how referencing is done in a book and how they differ if it’s a novel, journal or a magazine. During the second day in this department, I was asked to write a blurb for the book, “Field of Sports”. To say I was thrilled would be an understatement. After reading the book thoroughly and understanding what the book was offering, I wrote the blurb which was approved by my mentor. I also spilled a cup of coffee very elegantly on my work table, thereby displaying my competency in clumsiness and inability in settling into the adult life.
Not just this, AND THIS IS MY FAVORITE PART, I had the opportunity of proofreading a manuscript, ‘Agnipariksha’ which is now a published book. When I was asked to proofread it, I could hear music playing in the background while a cool, soft breeze was flowing through my hair, and in that moment I knew I had found true love. It was really romantic.
P.S: If you’re interested you can read the review of Agnipariksha here: Agnipariksha by Hamid Kureshi: Translated by Rita Kothari
- STOCKS & SERVICING:
- DURATION: 1 DAY
Okay, so here I got to visit the warehouse, and it’s everything dreams are made of. Now stocks and servicing can get a little tricky so try to stay with me.
This department keeps a detailed account of the number of books that come in and are sent out for delivery. I was explained how the books are maintained in the warehouse. Keeping a track of thousands of books is not easy. Therefore, every order that comes in is put into the system. An invoice is prepared against an order and all the details are stored in the office computer. A copy of the same is sent to the customer. After the orders are received, the books are prepared to be sent to the destined location. They have to be packed and wrapped carefully lest they’re destroyed in transit. The mode of transport depends on the kind of order. If it’s a bulk order, then the books are delivered through Lorry or Railways.
When the consignment is released, the physical stock is checked as per IBSTI. If the stock has been returned, they are tallied against their ISBN number, price tag, titles and the number of copies being returned. The unsold books are sent for pulping in order to make room for new stock. During book launches, events, workshops or seminars, the books are provided by this department after signing the requisition form.
I KNOW, RIGHT? Half of the things went tangent over my head, too. But it’s okay. While I was there, and when I wasn’t staring at all the books, I asked a LOT of questions and most of them were very stupid but heyyy that’s how we learn, don’t we?
- DURATION: 2 DAYS
The production department, as I learnt, entails a lot of responsibilities. My mentor was extremely kind to give an in-depth overview of how production in a publishing house takes place. This department is responsible for the design, layout, printing, and for e-book coding of the finished book. It was interesting to learn the various paper-sizes and their names, the multiple book sizes now used in the publishing industry and how there has been a huge transition in the method of printing. The production department has to print books that are not only cost-effective but also high in quality.
I learnt how to choose the correct paper size of a book, along with understanding how to measure the book size.
Not going to lie, I was unaware of the technical aspects when it came to publishing a book. I never bothered finding out HOW a book is published, and it was extremely informative.
- DURATION: 1 DAY
Starting with the marketing strategies for individual books, my mentor explained how the books were promoted in the general market, in this case schools. Marketing touches all aspects of publishing and book selling. This department develops creative marketing campaigns which include conducting workshops, seminars, book launches and bookstore displays.
My task was to create a list of the number of activities in math books (class 5, 6, 7 and 8) and create a power point presentation on how best to market and promote the upcoming Magnolia English Reader Series. During this time, I learnt how important it was for the marketing team to be creative, think ahead of time and be ready to come with new ideas to market their books.
Sales department sucked all the energy out of me because it is HARD-WORK. It is the responsibility of the sales department to get the book in the hands of booksellers, other retailers and mainly the target customers. From there, the book goes on to be sold to the customer.
I learnt the various stages of sales; pitching to target customers, distribution of the books and Recovery of sales and meeting the yearly target. For this the sales team has to do a lot of field work and remain in close contact with potential customers (here, colleges, and schools).
I visited approximately 9 schools, and the idea was to pitch all the new releases to the principal. It was exhausting, and involved a lot of travelling and waiting. But again, I would have never imagined the amount of effort it goes into spreading word of mouth about books.
After I had successfully worked under all departments, I was required to make a report on my experience and the work I did each day. I didn’t want to leave but as they say all good things come to an end. I said my goodbyes and left with a huge smile on my face because I was a happy little bunny who got to live her dream even though it was for short while.
If there’s one thing I’ve learnt in my short span of working in the professional field, it’s that you HAVE to do what you like to do even if it’s not in your full capacity. I understand the restraints life brings but even if you spend an hour of your day doing what you’re passionate about, the chances of you being closer to your dream will increase, and in a world where happiness is so scarce who wouldn’t want to grab that tiny amount of immense joy and hold onto it, right?